Delivery
Your order is not only special to you but also to us, as it is made especially to order! Therefore, please allow us some time for the production.
Note: Delivery time = production time + shipping time
Production Time
- The general production time for 10k/14k/18k gold items is 16 business days. If rush order service is included, the production time is shortened to 12 business days.
- The general production time for silver/gold-plated silver items is 20 business days. If rush order service is included, the production time is shortened to 16 business days.
- Weekends and public holidays are not counted as business days.
Domestic Shipping
- Shipping within the U.S. is free, and we mostly use USPS as a partner, except for places they can’t get to.
- Shipping time is 3-5 business days after the production is finished.
Overseas Shipping
- We charge a $40 shipping fee for international shipping.
- Carriers vary from region to region.
- Shipping time is 7-10 business days after the production is finished.
About Taxes & Duties
No customs duties are paid on shipments sent from all of our warehouses. Therefore, any and all customs or import duties would be charged once the package arrives in the destination country. These charges, if any, must be paid by the customer. If the customer refuses to accept the package due to import duties or taxes, they will assume full responsibility for all return shipping, customs fees, and handling charges.
Need Help?
Please contact us at [service@pattiring.com] for questions related to refunds and returns.